Our team consists of over 80 nurses, doctors and other healthcare professionals, all of whom have a broad healthcare experience from various sectors of the healthcare system. We work every day to ensure that our customers get to the right examination and treatment quickly. Our experience, knowledge and overview of the healthcare sector enable us to navigate the entire healthcare system both in public and in the private sector.
This is how we work
We are proper
As a provider of health insurance, we want to ensure proper help. To us, that means medical counselling adjusted to the individual needs of the customer. We respect our customers and take good care of them.
We are accessible
We do not say no. We find a solution. We are always ready to help our customers. The decision is made by the competent employee, from our Health team or Service team, who is in dialogue with the customer.
We are responsible
We are close to the customer. That gives us a big responsibility. We understand the need for knowing and feeling safe when you have health issues. That is why our customers are greeted by our responsible and competent employees.
Our DNA
Meet our Customer Service Team
We are a team consisting of dedicated and empathic employees. We put an honour in delivering quality, to stick to our promises and to create a feeling of security for our customers. Security for us is credibility, accessibility and expertise. We strive to set new standards every day. We take our customers seriously and offer personal advice. We take on our tasks with drive, generosity and calmness. We do what we can, to be able to be the number one provider within health insurance in the market.
Meet our Sales team
We are a cohesive unit with many years of experience in health and insurance. Our main task is to provide our customers with a good experience, whether they are dealing directly with us or through a partner. We strive to equip our partners so that they can provide our mutual customers with the same credible advice that we aim to offer. This means quick and accurate responses to our customers, which are presented by more than 60 partners.
